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With people, processes and procedures, we can do the impossible every day.

7:00 PM Friday Night:

I received a call at about 7 PM on Friday night. The client wanted a new provider and invited us to come present services with/against other providers at 6 AM on Saturday morning.

5:45 AM Saturday morning:

While unloading for the presentation. I decided two things;

  1. I would present first;
  2. I would win.

After-all, fortune favours the bold.

6:35 AM Saturday morning:

I was finished explaining why I believe we're the only option. Wish I could tell you what the other guys said in their presentations, but I stepped out to get breakfast. Before I left, I explained our approach and price would not be impacted by anything the others would present.

9:30 AM Saturday morning:

I received another call that a decision had been made and I should return to their office. By now the other providers were familiar with each other and planning on how to work together to take care of their clients. I'm genuinely happy these companies were able to find each-other and combine...

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