Honesty is an expensive gift.

All too often, price is the defining factor in our industry without considering the opportunity cost of lesser solutions. What does this mean to you and why should you care?

Eight plus weeks ago you went remote, your ability to Work From Home (WFH) was put in place when you initially hired us, your business processes and procedures have not had to be augmented to work from home, your office locations have been in stasis waiting for your return. You have peace of mind knowing every aspect of your IT systems continue to be monitored, managed and secured no matter the location.

Great, you're set up to live your purpose!

In my opinion, you've accomplished the following;

  1. You've identified your core business needs;
  2. You've set your business up for success;
  3. You've developed a comprehensive business continuity plan that has shown to work, scale and evolve;
  4. You've stayed in business while maintaining productivity, even gaining new business;
  5. You've demonstrated to clients your ability to...
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Our unwavering commitment to our clients.

For immediate release;

As we continue to monitor Coronavirus (COVID-19) developments closely, the health and well-being of our people and you, our clients is of utmost importance to us.

As a critical component to your business, we understand that limiting any impact this health event could have on our service to our clients is imperative. We are acutely focused on our efforts to maintain a safe work environment for our employees and to sustain our business operations.

Security, safety and well-being are integral to our products, business processes and infrastructure. We have a robust and integrated Business Resiliency Program in place, managed by a dedicated team committed to keeping our operations running smoothly so that we can provide you with the best possible service.

As such, we have activated our Business Resiliency Plan, which includes:

  • Enabling work from home capabilities
  • Deploying a strategy to coordinate delivery of services and support to our clients
  • Providing our...
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Do your backups work?

Apply and test your backups.

So you were told your security is top notch and impenetrable?well as good as I believe we are, no security measure is infallible.
I can’t tell you how many times we were called in to remediate something for a new client and when we had to go to the backups, nothing worked. But they had a cute snapshot of a login screen.

That said, no solution promises 100% protection, which makes having backup across all workloads so crucial. Backing up cloud data, such as Office 365 and Azure, is just as important as on-premise data.

Don’t overlook recovery responsibilities when crafting a redundancy strategy. Testing your backup is critical to make sure all data is recoverable. Backing up emails, files/folders, and server images is worthless if you can’t restore the data in a timely manner.

Test your provider, have them restore a few files. Or hire us.

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